Frequently asked questions

Consider location, teaching languages, group size, experience with children and the range of lessons. Snowsports Mayrhofen offers group and private lessons alongside ski rental, with a personal approach. Questions? Email info@snowsportsmayrhofen.com or WhatsApp +43 660 23 770 74.

Snowsports Mayrhofen offers dedicated beginner lessons with a step-by-step introduction to skiing. All our instructors are qualified.

We offer age- and ability-appropriate groups for kids aged 5–9, juniors aged 10–12 and teens aged 13–19. Our themed days make learning fun.

Snowsports Mayrhofen offers ski lessons in English. State your language preference when booking; allocation is subject to availability.

Snowsports Mayrhofen also offers lessons in German. Guests can request German when booking, subject to availability.

Yes. Snowsports Mayrhofen has instructors who speak German. You can request German when booking, although availability is not guaranteed.

Snowsports Mayrhofen welcomes international families, offers lessons in several languages and provides groups for different ages and abilities.

Compare lesson location, languages, age groups, group sizes, experience with beginners and children, private lesson options and ski rental availability.

We offer child-friendly lessons, private tuition and equipment rental. Family members can take lessons at the same time, and our themed days help make skiing fun for children.

Yes. We teach adults and children step by step. Beginner group courses start on Sundays and Mondays and can be booked up to Thursday. For a different start day, we offer private lessons.

Yes. You can combine ski lessons with rental equipment through Snowsports Mayrhofen.

Yes. Snowsports Mayrhofen lessons start at the top of the Penkenbahn, accessible from central Mayrhofen.

Our ski rental shop is at Tuxerstraße 714 in Mayrhofen, within easy reach of the Penkenbahn.

Snowsports Mayrhofen lessons begin at the Penkenbahn mountain station.

This depends on where you are staying. Most guests travel to central Mayrhofen and take the Penkenbahn to our meeting point. Ask your accommodation host or contact us at +43 660 23 770 74 for advice.

Yes. Local buses connect many accommodation areas with central Mayrhofen and the ski lifts.

We offer group lessons for children, teens and adults at different levels. Groups are organised by age, experience and ability.

We offer group lessons for children, teenagers and adults. Groups are assigned according to age and ability.

Children can join group lessons from age 5. For younger children, we assess the options individually; a private lesson is often the better introduction.

In some cases we can make an exception from around age 4½. Please contact info@snowsportsmayrhofen.com to discuss this.

Yes. We have adult group lessons for different ability levels, from beginners to experienced skiers.

Yes. Our dedicated beginner groups cover the basics step by step. They start on Sunday and Monday. For other start days, you can book a private lesson.

Yes. Advanced skiers can work on technique, posture, control and further progress in our group lessons.

Yes. Children who have skied before are placed in a group appropriate to their ability.

Beginner courses start on Sunday and Monday. Skiers with previous experience may be able to join a suitable group later in the week.

Beginners start on Sunday or Monday; experienced skiers may join later. Children's group lessons run Sunday–Thursday, adult groups Sunday–Wednesday (Thursday if there is sufficient demand). On Friday and Saturday we offer private lessons only.

Group lessons last three hours per day: 9:30 am–12:30 pm, or in selected weeks 1:00–4:00 pm. Check our website for afternoon availability.

During busy weeks we sometimes offer afternoon groups too. Contact us to discuss alternatives: info@snowsportsmayrhofen.com or WhatsApp +43 660 23 770 74.

Yes. Depending on availability, group lessons may run in the morning or afternoon.

Afternoon private lessons are €25 cheaper than the corresponding regular time slots.

Yes, subject to availability. We often recommend several days for beginners so they can practise and repeat what they learn.

Yes. Many guests choose consecutive days to make more progress.

We recommend it. Each day builds on the last, so skipping days can leave you behind the group. If you prefer lessons every other day, consider private tuition.

We assess skiing ability at the start of group lessons. We consider age, previous experience, technique and, where possible, language to find a suitable group.

No. Ability and experience matter too. Children of the same age may have very different skiing levels.

Describe your experience when booking; we can help if you are unsure. Group levels are checked with an on-snow assessment. For private lessons, your instructor will discuss your experience and start on suitable terrain.

Our instructors check whether the group suits you when lessons begin. Your booking level is treated as a guide, not a final assessment.

Yes, if your group does not match your ability. Your instructor and the ski school will consider the best solution.

Yes, provided their age and ability are similar enough. We cannot guarantee this beforehand, since ability differences may become clear on the snow.

No. Children under 13 join children's groups; from age 13 they join adult groups. Children and adults learn differently.

Group size depends on the period, ability, age and availability. We generally aim for a maximum of 12; an experienced instructor may occasionally take a different-sized group where appropriate.

Our instructors support each child according to their ability. A private lesson may be a better option for younger children or those needing extra attention.

If a group is too small, we may adapt the lesson or offer a suitable alternative format.

Private lessons provide maximum individual attention, tailored to your level, pace, goals and what you want to learn.

Private lessons suit beginners, children, families, adults and advanced skiers. We can also discuss options for guests needing extra support, such as children with disabilities or certain forms of autism: info@snowsportsmayrhofen.com.

Yes. Beginners often benefit from having the instructor focus on one person or a small group.

Yes. Advanced skiers can focus on technique, posture, control and specific skills.

Prices depend on the duration, travel period and number of participants. Please see our current private lesson options for rates.

Options include two-hour and three-hour lessons. Exact times and availability depend on the booking schedule.

Private lessons are available at different times throughout the day. Current time slots are shown when booking.

Yes. Afternoon private lessons are priced more favourably. Check the current rates when booking.

Private lessons are available for individuals, families and small groups. The maximum depends on the lesson booked and differences in ability.

Yes, if the participants are sufficiently similar. We advise against combining adults and very young children (under 11), especially with large age or ability differences.

We do not recommend it, because children and adults learn at different rates and in different ways.

Yes, provided the differences are not too large. Please tell us about everyone's skiing experience beforehand.

That is always our aim, and usually possible. Occasionally a change is necessary. For multi-day lessons, you can also request a different instructor.

Yes. We will consider your preference, subject to availability.

Yes. Request English when booking. We will do our best, but cannot guarantee a particular teaching language in every instance.

Yes. We also offer private lessons in German; please state your preference when booking.

Lessons normally start at an agreed meeting point. Please discuss special arrangements in advance; any time spent collecting you counts towards lesson time.

Yes. Private lessons are popular with families who want to learn together, provided the group is suitable.

It depends on your goal. Two hours can work for an introduction or focused improvement. Longer or multi-day lessons may be better for bigger steps or more participants.

Three hours allow more time for explanation, practice and repetition. The best choice depends on fitness, level and goals. We do not recommend three hours for beginners, but often recommend it for groups.

Yes. Advanced skiers can focus on carving. Please mention this when booking so we can assign a suitable instructor.

Yes. Your private instructor can give individual feedback and choose exercises suited to your level.

Yes. Private lessons can be a good option for children who need extra support or want to progress more quickly.

Yes. Private tuition is ideal for guests with limited time who would still like individual coaching.

Snowsports Mayrhofen has a rental shop at Tuxerstraße 714, offering skis, boots, poles, helmets and other winter sports equipment.

Our shop is at Tuxerstraße 714, 6290 Mayrhofen, conveniently located for the village and the Penkenbahn.

It is about a five-minute walk, making it easy to collect equipment before your lesson.

Yes. Many guests book lessons and rental equipment together.

Yes. You can hire equipment without taking lessons.

We offer beginner skis, carving and all-round skis, ski boots, poles, helmets, snowboarding equipment, fun carvers, freestyle skis and off-piste skis.

Yes. We have children's equipment for different ages and ability levels.

Yes. We stock a range of sizes and our staff will help you find the right fit.

Yes. Helmets can be hired. We strongly recommend wearing one, and helmets are compulsory during our lessons.

Yes, snowboard equipment is also available to hire.

Beginners usually benefit from easy-to-control skis. We recommend our Silver category and our rental staff can help you choose.

The right skis depend on technique, experience and preferences. Our rental staff can advise you.

We offer several equipment quality levels to suit different abilities. See our rental page for current categories and prices.

We recommend Silver for beginners, Gold for skiers on blue and red pistes, and Platinum for those who want to carve or confidently ski black runs.

Yes, and we recommend doing so in busy holiday weeks. Booking your rental equipment in advance gives you a 10% discount.

Yes, generally from noon the day before. If your booking starts on Sunday, you may collect equipment at any time on Saturday during opening hours. If you must collect it on the lesson morning, please arrive at Tuxerstraße 714 at 8:00 am.

It depends on how busy we are and how many people need equipment. Allow extra time at Christmas and during the February holidays. For morning lessons, collect your equipment the day before if possible; otherwise arrive at Tuxerstraße 714 at 8:00 am.

Return to our rental shop at Tuxerstraße 714. We will see whether different boots would fit better.

If the equipment does not suit your level or preferences, ask our team at Tuxerstraße 714 about the options.

Yes. We offer this service to maintain the quality of our rental experience.

We will review what happened and which rental conditions apply. You can purchase insurance for 10% of the rental fee.

Optional insurance costs 10% of the rental charge. It covers damage and theft, with a €50 excess for theft.

Contact the rental shop immediately and follow the required steps. Call or WhatsApp +43 660 23 770 74.

Tuxerstraße 714 is our ski rental shop, where you can collect equipment and your lesson ticket. Hauptstraße 473b is our booking office, without rental equipment; you can also collect your lesson ticket there.

You can collect your ticket at our office at Hauptstraße 473b, directly opposite the Penkenbahn gondola station.

As early as possible, especially for Christmas, February half-term and other school holidays. Popular time slots and private lessons can fill up quickly.

Availability can be limited during busy school holidays, especially for private lessons and popular children's courses.

The earlier you book, the better the chance of securing your preferred time, language and instructor.

We recommend booking in advance. Walk-in availability cannot be guaranteed, although it may be possible in quieter periods.

Changes depend on availability and the applicable terms. Changes up to eight days before the start are normally straightforward. Contact us as soon as possible via WhatsApp: +43 660 23 770 74.

It depends on availability. Changes up to eight days before the lesson are normally straightforward. We will try to find a suitable solution.

Yes, if an alternative group or instructor is available. Changes up to eight days beforehand are normally straightforward. Contact us early via WhatsApp: +43 660 23 770 74.

Yes, subject to availability. Ask your instructor before or after the lesson or contact us on WhatsApp: +43 660 23 770 74.

Yes. Many beginners try one day and add more if spaces are available. The time you want on later days may already be full, so book ahead if you know you want several days.

Cancellation up to eight days before the lesson is normally straightforward. After that, we will discuss what may be possible. Please contact us promptly via WhatsApp: +43 660 23 770 74.

Yes, subject to the applicable cancellation conditions.

Contact us as soon as possible on +43 660 23 770 74 or info@snowsportsmayrhofen.com. A doctor's note is required for a free cancellation.

Please contact us as soon as possible on +43 660 23 770 74 or info@snowsportsmayrhofen.com. A doctor's note is required for a free cancellation.

Please tell us as soon as possible. If you do not show up without informing us, the options for rearranging may be limited.

Lessons normally go ahead in a range of weather conditions. If safety is affected, we will look for the best solution and contact you if a lesson cannot take place.

If lifts close for reasons outside our control, we will review what alternatives may be possible.

Bring your ski equipment, lift pass, helmet, gloves, warm ski clothing, ski goggles or sunglasses, and sunscreen.

Wear thermal base layers, a warm mid-layer, waterproof ski jacket and trousers, gloves and warm socks. A backpack is useful for extra layers.

Well-fitting ski socks help keep feet warm and comfortable. Avoid overly thick or oversized wool socks, which can cause rubbing and sore spots.

We recommend goggles for protection from snow, wind and sun. Sunglasses are an alternative, as UV exposure and reflected sunlight on snow can be intense.

You can rent the main equipment from us: skis, boots, poles and a helmet.

There is a ski depot by the Penkenbahn, so you do not need to transport your equipment every day.

Yes. Ski storage is available at the Penkenbahn.

You can park by the Ahornbahn, around a five-minute walk from the Penkenbahn. During busy weeks, we recommend the well-organised local buses as a more sustainable alternative.

The Penkenbahn is centrally located and easy to reach in town. Take the gondola to our meeting point at the mountain station.

The best fit depends on your needs. Compare location, languages, age groups, experience with children, group size and lesson types. Snowsports Mayrhofen offers group and private lessons and rental equipment, with instruction in English, German and Dutch.

Look for safety, fun and appropriate group allocation. Snowsports Mayrhofen matches children by age and ability and organises themed days for different groups.

Beginners benefit from clear instruction and gradual progression. Our instructors teach the basics step by step using the official Austrian ski teaching approach.

Yes. Indicate English when booking. We do our best to accommodate language preferences, but cannot guarantee them.

You can request an English-speaking instructor when booking with Snowsports Mayrhofen. We will do our best, subject to availability.

Snowsports Mayrhofen offers English-language ski lessons. State your preference when making a booking.

Snowsports Mayrhofen lessons start at the Penkenbahn mountain station, easily reached from central Mayrhofen.

Our ski rental shop is in Mayrhofen near the Penkenbahn. You can combine equipment rental with lessons.

Prices depend on whether you choose group or private lessons, the number of days and the period. See our booking page for current prices.

Private lessons offer focused coaching for beginners, families and skiers wanting to improve specific skills. They can also help guests returning after injury or feeling nervous to progress at their own pace.

Allow plenty of time for equipment hire, the gondola and checking in with the ski school. Choose lessons appropriate to your children's ages and experience, and bring suitable clothing and equipment.

Yes. Snowsports Mayrhofen offers lessons in several languages, and instructors also demonstrate movements on the snow. Request your preferred language when booking; language availability cannot always be guaranteed.